Support

Kloova

Something not working, or a question we haven't answered below? Write to us at help@getkloova.com and we'll get back to you.

How do I delete my account?

Open Settings and tap Delete account. This permanently erases your closet, photos, stylist chats and style notes, both from your phone and from our servers.

How do I turn AI off?

Go to Settings and switch off Use AI. Without AI you can still add pieces by hand.

Why does tag reading or the stylist say it's resting?

AI features have a daily limit across the whole app. When it's used up, they rest until the next day and then come back on their own. Adding pieces by hand still works in the meantime.

Which sign-in options are there?

You can sign in with Apple or Google. You can connect both in Settings.

What happens to my data?

It's all spelled out in our Privacy Policy.